Does it sound like a robot?
It speaks in a natural voice and answers in about two seconds. If a caller asks, it says it is the restaurant’s assistant.
Do I have to change my phone number?
No. It is a forwarding setting on the line you already have. Nothing is ported, nothing is replaced, and you can switch it off in a minute.
Will it confirm a booking without me?
Not unless you want it to. By default it takes the details and texts them to you, and you confirm. Restaurants that want automatic confirmation can have it.
What happens to calls it cannot handle?
It stops and texts you. Complaints, allergy questions, anything unusual and anything needing a decision come straight to your phone with the caller’s number.
Does it know my menu?
Yes. We build a knowledge base from your actual menu, prices, hours and the questions you get asked. It knows what day it is, so “are you open now” is answered correctly.
What does the pilot involve?
Thirty days, free, on one restaurant. We set it up, it runs on your line for the hours you choose, and at the end you get a report of every call it took. No card, no commitment.
Why is it called Maitre?
Because that is the job. A maître d’ greets, answers the phone, takes the booking and knows the room. Maitre does the phone part, at the hours nobody is standing next to it.